• Inward referrals from any agency or self referrals
• Carers Assessment of Needs (non statutory)
• Home visits – limited to where carers are unable to get to CCTH due to age / disability or where housebound by caring role
• Onward referrals-social care, OT, health agencies, GP’s, respite, Carers Handyman, Carers Relief, other carers agencies, wheelchair service  etc
• Basic information, advice & signposting –Young Carers, Carers of Children with Disabilities

Breaks for Carers

• Complementary Therapies-Reflexology, massage, acupuncture (stress management only & not to deal with health conditions)
• Counselling- re Disability issues & the impact of the caring role
• 1:1 Emotional Support
• Monthly Relaxation Day-therapies, social event, advice/information, light lunch provided
• Carers Support Group
• Monthly Carers Forum
• Monthly Mental Health Carers Forum
• Art & Crafts Group
• Men's Social group
• Distribution of Donated Holidays
• Basic IT training
• Carers Together Quarterly Newsletter (sent to both carers & professionals)

1:1 Casework service includes:

• Crisis intervention
• Advocacy
• Information & advice
• Welfare Benefits for Carer & Cared For– assessment, applications, tax credits, Housing Benefit & CTax incl Carers Discounts/exemptions, disability benefits, income support, Carers Allowance, Employment Support Allowance, JSA, Pension Credit, Bereavement Allowance, unlocking pensions, reviews, tribunal representation,
• Mental Health Carers Support
• Care-Plus Service for carers of people diagnosed with stage 3 & 4 heart failure
  Bengali Carers Service (bi-lingual)
• Generic Carers Support -adults, any Cared For disability
• Carers Rights
• Carers Drop -in Internet Cafe/ IT suite open 9.30-4.30pm Mon-Fri
• Carers Direct Payment Assessments & referrals
• Carers Emergency Alert Card
• Mental Health Carers Anytime LBTH Leisure Card Assessments & Applications
• Housing support- housing transfers, bidding on properties, repairs, advocacy
• Financial Issues-managing debt, budgeting
• Freedom Passes
• Carers Rail Travel Discount Applications
• Blue Badge Applications
• Taxicard Applications
• Fundraising for individual needs -Access to trust funds & bursaries
• Emergency Samaritan Grants Fund
• Liaison with GP’s, District Nurses, hospitals & other health providers
• Carers Week Events
• Social Activities
  Support & training to improve confidence & skills
• Temporary wheelchair loan (Care-Plus Carers only)

Note: this list is not exhaustive & we will provide support to carers on any issue except immigration.